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Dedicated Professional Team: Enjoy timely and knowledgeable assistance, ensuring a smooth shopping experience.

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WARRANTY POLICY

Mito Mobile / Mito Mobile Flex / Mito Mobile Super / Advanced Red Light Therapy Belt / Quad Wavelength Belt / Full Body Mat / MitoPOD™ - 1 Year Warranty

Mito Red Original 2.0, MitoMIND - 2 Year Warranty

MitoPRO, MitoPRO+, and MitoPRO X Series / MitoPERFORM Series / MitoADAPT and MitoADAPT 2.0 Series - 3 Year Warranty

Warranty valid only to original purchaser if item purchased directly from www.mitoredlight.com or authorized re-seller and is non-transferable. The warranty period starts the date the original purchased unit is delivered. 

What does this warranty cover?

The warranty covers any defects in material or workmanship under normal use during the warranty period. During the warranty period, Mito Red will replace, at no charge, products that prove defective because of improper material or workmanship, under normal use and maintenance.

What will we do to correct the problems?

Mito Red will replace the products at no charge. For the first 180 days, Mito Red will be responsible for all shipping costs related to your request. After the first 180 days, buyer will be responsible for product shipping charges and related coverage while in transit to Mito Red.  Please retain the tracking information for proof of delivery to us.

What does the warranty not cover?

The warranty does not cover any problem that is caused by damage resulting from negligence, improper maintenance, or modification; the warranty does not cover theft or loss of the product.

What do you have to do?

To obtain warranty service, you must first contact us at info@mitoredlight.com to determine the problem and the most appropriate solution for you.  You may be asked to provide proof of any defects, and therefore you should maintain photos and videos of any alleged defects.

Mito Red Light is at the forefront of wellness technology, offering advanced red light therapy solutions designed to enhance health and vitality. Mito's products are meticulously engineered to meet the needs of both individuals and businesses, ensuring professional-grade quality and effectiveness. Mito Red Light believes in empowering our customers through innovative technology that is both accessible and reliable.

Mito's range of products is developed in state-of-the-art facilities, adhering to the highest standards of safety and efficacy, certified by MDSAP and ISO 13485. Whether you're looking to improve skin health, increase energy levels, or accelerate recovery, Mito Red Light provides tools that are not just tools, but partners in your wellness journey.

With Mito Red Light, experience a new level of wellness, backed by robust support and a deep commitment to customer satisfaction. Join us in embracing a brighter, healthier future.

Please allow 7-10 business days for delivery for most of our products. Want to delay delivery for a later date? No problem! Just contact us.

Due to national shipping delays, shipping times may vary. Please contact us (live chat, call, or email) for an exact estimated time of delivery.